Terms of service

Terms of Service
Last updated: June 2026

AGREEMENT TO TERMS
By accessing or using the ELORAH & Co. website and purchasing our products, you agree to be bound by these Terms of Service in full. If you do not agree with any part of these terms, you must not use our website or purchase our products.

ELORAH & Co. reserves the right to update, modify, or replace these terms at any time. It is your responsibility to review these terms periodically. Continued use of our website constitutes acceptance of any changes.

USE OF THE WEBSITE
You agree to use this website for lawful purposes only. You may not use this site in any way that:

  • Violates any applicable local, national, or international law
  • Is fraudulent, harmful, or deceptive
  • Infringes on the intellectual property rights of ELORAH & Co. or any third party
  • Attempts to gain unauthorized access to any part of our website or systems
  • Scrapes, copies, or reproduces any content without written permission

ELORAH & Co. reserves the right to terminate access to our website for any user at any time, for any reason, without notice.

PURCHASES & PAYMENTS
By placing an order, you represent that you are at least 18 years of age and that all information you provide is accurate and complete. ELORAH & Co. reserves the right to refuse or cancel any order at any time for any reason, including but not limited to suspected fraud, inaccurate pricing, or product availability issues.

All prices are listed in USD and are subject to change without notice. ELORAH & Co. is not responsible for pricing errors and reserves the right to cancel orders placed at an incorrect price.

PRODUCT AVAILABILITY
All products are subject to availability. ELORAH & Co. reserves the right to discontinue any product at any time without notice. In the event a product becomes unavailable after an order is placed, we will notify you and offer a refund or alternative.

ACCURACY OF INFORMATION
We make every effort to ensure the information on our website is accurate and up to date. However, ELORAH & Co. does not warrant that product descriptions, pricing, or any other content is error-free, complete, or current. We reserve the right to correct any errors at any time.

PRODUCT SAFETY & ASSUMPTION OF RISK
Our products include candles and other open-flame or heat-producing items that carry an inherent risk of fire, burns, property damage, and personal injury. By purchasing, you agree to follow all safety instructions and warning labels provided, including never leaving a burning candle unattended, keeping candles away from flammable materials, children, and pets, and discontinuing use when appropriate. You assume all risk associated with the use, handling, and storage of our products. ELORAH & Co. is not liable for any injury, loss, or damage resulting from misuse or failure to follow safety instructions.

PERSONAL DATA
By using our website and making a purchase, you consent to the collection and use of your personal information as outlined in our Privacy Policy. We do not sell your personal information to third parties.

THIRD PARTY LINKS
Our website may contain links to third party websites. These links are provided for your convenience only. ELORAH & Co. has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

DISCLAIMER OF WARRANTIES
Our website and products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

ELORAH & Co. does not warrant that:

  • The website will be available at all times or error-free
  • Any defects will be corrected
  • The website or its servers are free of viruses or harmful components
  • The results of using our products will meet your expectations

NO GUARANTEE OF RESULTS
Scent is deeply personal and subjective. ELORAH & Co. makes no guarantee that any fragrance will produce a specific mood, feeling, therapeutic benefit, or environmental effect. All scent descriptions are for guidance only.

LIMITATION OF LIABILITY
To the fullest extent permitted by law, ELORAH & Co., its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of our website or products. In no event shall our total aggregate liability exceed the amount you actually paid for the product giving rise to the claim. Some jurisdictions do not allow certain limitations, so portions of this clause may not apply to you.

INDEMNIFICATION
You agree to indemnify, defend, and hold harmless ELORAH & Co. and its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of your misuse of our products, violation of these terms, or violation of any law or third-party right.

FORCE MAJEURE
ELORAH & Co. shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, carrier delays, labor disputes, or supply chain disruptions.

GOVERNING LAW & JURISDICTION
These Terms of Service are governed by the laws of the State of Oregon, United States, without regard to conflict-of-law principles. You agree that any dispute arising under these terms shall be resolved exclusively in the state or federal courts located in Oregon, and you consent to their jurisdiction.

ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and Legal Notice, constitute the entire agreement between you and ELORAH & Co. and supersede all prior communications, agreements, or understandings.

SEVERABILITY
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

CONTACT
For any questions regarding these Terms of Service, please contact us through our website.

ELORAH & Co.
1292 High St, Unit # A3199
Eugene, OR 97401